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Business Online Office #32; Service Easy to Enjoy

来源:广州海澜汽车配件有限公司 发布时间:2019-04-18 点击次数:

     Recently, Suchen, a citizen of Zhengzhou City, Henan Province, came to the office of the 27th Branch of Zhengzhou Social Security Bureau to supplement the social security card.He went to a self-help machine, first brushed his ID card to report the loss of the original social security card, then brushed his face through authentication, online payment of the cost of card making, before and after less than three minutes, the self-help machine vomited out a brand-new social security card, the whole process does not need to queue, no need to fill in forms.I didn't expect that it would take half a month to finish the work, but now it will be done in a few minutes. It's so convenient!Suchen, who got the new card, couldn't help sighing.
    
     苏晨的经验只是郑州市人力资源和社会事务局的缩影,促进了互联网+人类社会的建设,提高了放电服务的有效性,近年来,郑州市人力资源和社会事务局深入贯彻落实了德勤精神。推进出院服务改革,开展互联网+人文社会促进专项行动,充分利用信息技术解决企业和群众工作难、行动慢、操作复杂等问题,逐步形成实体政府大厅相结合。线路服务大厅、移动客户端、自助终端等形式的公共服务平台,为公众提供优质、便捷的服务。
    
     In the past, we have to go to the social security hall several times a month to handle social security procedures for new or departing employees of the company.Now with the enterprise client, add, renew, suspend these businesses can be dealt with online, do not need to run hall.When the business is successful, the receipt information can be received online.Mr. Liu, Personnel Commissioner of Zhongzhi Henan Economic and Technical Cooperation Co., Ltd., said.
    
     The transformation of people's affairs from running back to running errands is based on the extensive and in-depth development of Zhengzhou's Internet + social security services.Since June this year, our bureau has vigorously launched the five one project of smart social security, namely one window, one consultation, one network, one key audit, one point controlChen Dexian, deputy director of Zhengzhou Social Security Bureau, told reporters.
    
     据介绍,一个窗口操作是指改变旧的操作模式,即根据业务流程(申报、治疗等)、类别(暂停保险、转移等)和人员(工人、居民等)来划分窗口和提供服务,以实现一个窗口的外部接受。CE商务郑州市社会保障局以业务细化和流程再造为抓手,将窗口整合为社会保障综合、医疗生殖综合、社会保障卡综合三大类综合服务窗口,确保群众一门入内。一扇窗户。
    
     第一咨询是指设立一条专门的热线,让人们一次享受拨号和问明的乐趣,郑州市社会保障局在现有社会保障咨询服务的基础上,开通了社会保障智能语音应答专线,建立了智能化的社会保障语音应答系统。NT语音知识库不断更新业务操作知识点中的知识库,提高智能客服问题的识别和答案的准确性。目前,已有531个知识点进入数据库。
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